Agreement and service
These Terms of Service govern access to Repost, a webhook infrastructure service operated by LSC EUROPA Ltd.
Repost receives customer webhooks, fans events out to destinations, retries failed deliveries, stores request and response history, and provides search and replay according to the plan, checkout, dashboard, order form, invoice, or written agreement that applies to the customer.
Definitions
“Agreement” means these Terms and the documents incorporated into them.
“Authorized User” means an employee, contractor, administrator, or other person that a customer or organization permits to access Repost.
“Business Customer” means a customer using Repost for business, professional, trade, organizational, or institutional purposes.
“Consumer” means a natural person using Repost for purposes outside that person’s trade, business, craft, or profession.
“Customer” means the person or entity that creates an account, creates or administers an organization, orders a plan, accepts these Terms, or otherwise uses Repost.
“Customer Content” means webhook payloads, configuration, destinations, credentials supplied by the customer, customer event data, customer logs, and other content submitted to or processed through Repost by or for a customer.
“Documentation” means Repost’s published technical documentation, API documentation, product instructions, and support materials.
“Order” means a checkout, dashboard purchase or change, order form, invoice, enterprise agreement, or other written agreement that identifies commercial terms for Repost.
“Service” means Repost’s hosted application, APIs, webhook infrastructure, dashboard, documentation, and related services.
Acceptance and authority
By creating an account, accessing Repost, creating an organization, or using the service, you agree to these Terms. If you create or administer an organization, you represent that you have authority to bind that organization.
If you are an individual, you represent that you are at least 18 years old or otherwise have legal capacity to enter into these Terms under applicable law. Repost is not directed to children, and you must not create an account for a child or permit a child to use Repost unless mandatory law permits it and all required consent and supervision are in place.
If you use Repost as a Business Customer, you represent that you are legally formed, validly existing where required, permitted to conduct your business, and permitted to use Repost for the purposes for which you use it.
If you use an email address issued by an organization, create an organization, accept an Order for an organization, or administer an organization, Repost may treat your acceptance and actions as being on behalf of that organization unless mandatory law requires otherwise.
Incorporated terms and order of precedence
The Data Processing Agreement is incorporated by reference for personal data processed in customer webhook payloads. The Acceptable Use Policy, Cookie Policy, Privacy Policy, Sub-processors page, and Service Level and Service Credit Policy are also incorporated where applicable.
If documents conflict, the following order applies to the extent of the conflict: a signed written agreement or enterprise order form; the Data Processing Agreement for personal-data processing terms; the Service Level and Service Credit Policy for service-credit terms; these Terms; then other incorporated policies and Documentation. Pricing pages, checkout pages, dashboard notices, order forms, invoices, and written agreements control plan entitlements, commercial details, and billing terms for the relevant purchase or billing period.
The Privacy Policy and Cookie Policy are notices. They are acknowledged during signup, but they are not treated as a blanket consent mechanism.
Accounts and organizations
You must provide accurate account and organization information and keep credentials secure. You are responsible for actions taken through your account, organization, API keys, and destinations.
If you create or access an account through a third-party identity provider such as Google or GitHub, you authorize Repost to receive account information from that provider for account creation, authentication, security, and account linking. Your use of the identity provider remains governed by that provider’s own terms, privacy notices, account settings, and availability. You are responsible for maintaining access to the provider account or another supported sign-in method needed to access Repost.
Repost may refuse, reject, delay, or condition account creation, organization creation, orders, plan changes, or continued access where needed to address identity, capacity, security, fraud, sanctions, payment, abuse, legal-compliance, or service-integrity concerns.
Organization owners are responsible for member access, seat assignment, source systems, destinations, and webhook payloads routed through Repost.
Customers are responsible for all acts and omissions of Authorized Users and anyone who accesses Repost through the customer’s account, organization, API keys, credentials, source systems, destinations, or authorized integrations. An act or omission by an Authorized User that would breach this Agreement if done by the Customer is treated as a breach by the Customer.
You are responsible for configuring webhook sources and destinations, validating webhook signatures where applicable, rotating and protecting API keys and credentials, maintaining destination availability and capacity, controlling organization membership, and promptly removing access for people who should no longer use the organization.
You must promptly notify Repost if you believe an account, organization, API key, credential, source, destination, or webhook endpoint has been compromised or used without authorization. Repost may rely on instructions and actions taken through your account, organization, API keys, or authorized integrations.
Plans, fees, and billing
Repost offers free, self-service paid, and enterprise plans. Plan names, included usage, overages, seats, buckets, retention periods, feature entitlements, service levels, and prices are stated on the Pricing page, checkout page, dashboard, order form, invoice, or written agreement that applies to the customer.
Free services, trials, credits, and promotional access may have lower or variable limits, feature restrictions, throttling, retention reductions, or other limitations and may be changed or discontinued. Unless expressly stated in the applicable plan, checkout, dashboard, Service Level and Service Credit Policy, order form, or written agreement, free services, trials, credits, and promotional access do not include service-level commitments, service credits, support response commitments, or refund rights beyond mandatory law.
Support is provided according to the applicable plan, Documentation, Service Level and Service Credit Policy, order form, or written agreement. Unless expressly stated there, support availability, response times, resolution times, and support channels are operational targets, not warranties or service-level commitments.
The currency shown at checkout, in the dashboard, on an order form, or on an invoice is the billing currency for that purchase or billing period. Customers in Europe may be charged in EUR. Customers in other regions may be charged in USD or another displayed currency. If pricing is displayed in more than one currency, the displayed checkout, order form, or invoice currency controls.
Business prices are tax-exclusive unless stated otherwise. VAT and other taxes are calculated through Stripe Tax or another payment provider where applicable. Consumer checkout must show the total VAT-inclusive price before the order is placed and must use an unambiguous order confirmation stating that the order creates an obligation to pay.
Overage, usage-based fees, plan limits, retention limits, and additional services are charged or enforced according to the applicable Pricing page, checkout page, dashboard, order form, invoice, or written agreement at the time the usage is incurred or the service is ordered. Repost may require the customer to reduce usage, upgrade, or pay applicable charges if usage exceeds plan limits.
Paid access continues until the end of the paid term after cancellation or downgrade unless mandatory law requires otherwise. Fees are non-refundable except as stated in these Terms, the applicable checkout, order form, invoice, written agreement, or mandatory law.
For online orders, Repost will provide the technical steps, plan details, price information, correction mechanisms, and order confirmation required by applicable law. Customers must keep billing, tax, and contact information accurate.
Contracting entity and notices
Repost is operated by LSC EUROPA Ltd., a Bulgarian limited liability company with registered office at 6 General Vladimir Vazov Street, Entrance A, Floor 1, Apartment 2, 5800 Pleven, Bulgaria, UIC 204978528 and VAT BG204978528.
Legal notices to Repost can be sent to [email protected]. Product support requests can be sent to [email protected]. Privacy requests can be sent to [email protected].
Repost may send notices to the account email address, organization owner email address, billing contact, dashboard, or other contact point supplied by the customer. Electronic notices satisfy written-notice requirements to the maximum extent permitted by law.
Consumer withdrawal rights
If you are a consumer in the European Union, you may have a 14-day withdrawal right. If you expressly request that Repost starts providing the service during that period, and then withdraw before the period ends, you may be required to pay a proportionate amount for the service supplied before withdrawal.
For ongoing subscriptions, the withdrawal right is not treated as automatically lost merely because service started. Full-performance and digital-content exceptions apply only where mandatory law permits them. Repost will provide an EU Consumer Cancellation Form and durable confirmation of the contract where required.
Nothing in these Terms limits non-waivable consumer rights under EU, Bulgarian, or other applicable mandatory consumer law.
Customer content and lawful use
You retain ownership of webhook payloads, configuration, destinations, and other customer content. You grant Repost the rights needed to receive, process, store, search, replay, transmit, and secure that content for the service.
You are responsible for having a lawful basis and all required permissions to send personal data, confidential information, regulated data, or third-party content through Repost. You must comply with the Acceptable Use Policy.
Unless Repost expressly agrees in writing, you must not intentionally send payment card numbers, protected health information, children’s data, special categories of personal data, criminal-offence data, government identifiers, or other data that requires a dedicated regulatory agreement or additional security controls.
Repost technology and intellectual property
Repost and its licensors retain all rights in the Service, software, APIs, dashboard, Documentation, designs, workflows, trademarks, service marks, domain names, and other technology or materials supplied by Repost. No rights are granted except the limited right to use Repost during the applicable term and in accordance with this Agreement.
You must not, and must not permit anyone else to:
- copy, modify, translate, adapt, or create derivative works of the Service, except as Documentation expressly permits;
- reverse engineer, decompile, disassemble, decrypt, extract, or attempt to derive source code, object code, underlying structure, ideas, algorithms, schemas, or non-public APIs of the Service;
- bypass, disable, interfere with, or test against technical limits, access controls, usage limits, security controls, or metering;
- access the Service to build or benchmark a substantially similar or competing product or service, except with Repost’s prior written approval;
- resell, rent, lease, sublicense, time-share, or provide the Service as a service bureau or pass-through service unless a written agreement allows it;
- remove, alter, or obscure proprietary notices, attributions, or marks.
The reverse-engineering restriction applies except to the extent mandatory law makes the restriction unenforceable. Where mandatory law permits Repost to require it, you must first request reasonably necessary interoperability information from Repost before engaging in reverse engineering for interoperability.
Open-source software included in or used with Repost may be subject to separate open-source licenses. If an open-source license grants rights that conflict with this Agreement for that component, the open-source license controls for that component.
Feedback and service data
If you provide suggestions, ideas, bug reports, benchmark results, feature requests, or other feedback, Repost may use them without restriction or obligation to you.
Repost may collect and use service telemetry, diagnostics, usage data, security signals, performance metrics, logs, and aggregated or deidentified data to provide, secure, monitor, support, bill, improve, and develop Repost. Repost will handle personal data according to the Privacy Policy and, where applicable, the Data Processing Agreement.
Customer publicity
For Business Customers, Repost may identify Customer as a Repost customer and may use Customer’s name and standard public logo in Repost’s customer lists, website, sales materials, investor materials, and other marketing communications.
Repost must not state or imply that Customer endorses Repost, that a partnership exists, or that Customer has approved any specific statement unless Customer has given prior written approval.
Case studies, press releases, testimonials, quotes, detailed usage descriptions, or references to non-public Customer information require Customer’s prior written approval.
Customer may opt out of future public use by sending notice to [email protected]. After receiving an opt-out notice, Repost will stop new public uses within a reasonable period, but may continue to use materials already printed, published, archived, or reasonably difficult to remove.
This section does not apply to Consumers.
High-risk use
Repost is best-effort webhook infrastructure. It is not designed for safety-critical, medical or clinical, financial trading or settlement, emergency, life-support, regulated critical-infrastructure, sole backup, or sole system-of-record use. You assume the risk if you use Repost in those contexts.
Data processing, portability, and switching
The Privacy Policy describes Repost’s controller processing for account, billing, website, support, and service-operations data. The Data Processing Agreement governs Repost’s processor role for personal data in customer webhook payloads where applicable.
Where the EU Data Act applies to Repost as a data-processing service, Repost will support customer data export, portability, switching assistance, transition periods, egress support, and public switching information under Chapter VI, Articles 23-31. Contractual transparency for international access and transfer safeguards is addressed consistently with Article 28 where applicable.
Exportable data includes account, organization, configuration, and customer event data that Repost can reasonably export from active systems, subject to retention windows, security, third-party rights, intellectual-property rights, trade secrets, technical feasibility, and the integrity and security of the Service.
Where required, Repost will provide information on available switching and porting procedures, methods, formats, known restrictions, technical limitations, and the data structures or formats available for export. Repost is not required to disclose protected source code, trade secrets, security-sensitive implementation details, or technology that would compromise the security or integrity of Repost or third-party systems.
Security and service levels
Repost will maintain reasonable administrative, technical, and organizational safeguards designed to protect Customer Content in Repost’s possession or control. Customer remains responsible for security of customer systems, source systems, destinations, credentials, endpoint configuration, webhook validation, and user access.
Service levels, exclusions, maintenance, and service credits apply only as stated in the Service Level and Service Credit Policy or a written agreement. Service credits are the exclusive contractual remedy for service-level failures for Business Customers, except where mandatory law requires otherwise.
Confidentiality
Each party may receive non-public business, technical, product, security, financial, or other confidential information from the other party. Customer Content, non-public Repost features, security reports, credentials, API keys, and non-public Documentation are confidential information.
The receiving party must use confidential information only to perform or receive the Service, protect it with reasonable care, and disclose it only to personnel, contractors, professional advisers, subprocessors, and service providers who need to know it and are bound by confidentiality duties at least as protective as this section.
Confidentiality duties do not apply to information that the receiving party can show was already known without restriction, becomes public without breach, is received lawfully from a third party without confidentiality duties, or is independently developed without using the confidential information.
If disclosure is required by law, court order, regulator, or governmental authority, the receiving party may disclose the required information but must, where legally permitted, give advance notice and reasonable cooperation so the disclosing party can seek protective treatment.
These duties continue for five years after disclosure, and for trade secrets for as long as they remain protected by law.
Suspension and termination
Repost may suspend or restrict access immediately where use creates a security risk, legal risk, abuse risk, payment risk, service-integrity risk, or breach of the Acceptable Use Policy. Where practicable and legally permitted, Repost will give notice and an opportunity to remedy before or promptly after suspension.
Repost may investigate suspected violations, misuse, security incidents, illegal content, fraud, sanctions exposure, payment risk, or threats to the Service, customers, third parties, or the public. To the extent permitted by law and this Agreement, Repost may access, preserve, review, block, remove, disable, disclose, or provide account information, Customer Content, traffic metadata, security logs, and related records where reasonably necessary to provide or secure the Service, enforce this Agreement, comply with legal process, respond to support or abuse reports, protect rights, safety, or property, prevent harm, or cooperate with competent authorities. Where Customer Content includes personal data, Repost will act consistently with the Privacy Policy, the Data Processing Agreement where applicable, and mandatory law.
Either party may terminate a paid subscription at the end of the current subscription period according to the applicable checkout, dashboard, order form, or written agreement. Repost may terminate for material breach if the breach is not cured within a reasonable cure period stated in the notice, for non-payment after notice, for repeated or severe violations, or where Repost discontinues the Service as permitted by law.
After termination, Repost may provide an export window where technically feasible and then delete or anonymize data according to the applicable retention schedule, backup lifecycle, and legal obligations. Data deleted under retention rules may not be recoverable.
Payment obligations, confidentiality duties, intellectual-property restrictions, disclaimers, liability limits, indemnities, governing-law terms, and other provisions that by their nature should survive will survive termination.
Service changes and third-party systems
Repost may change the Service to improve security, reliability, compliance, or functionality. Repost will provide reasonable notice where a change materially reduces paid functionality then in use, unless notice would create a security risk, violate law, or breach an obligation to a third party or authority.
Third-party sources, destinations, networks, cloud services, Stripe, support providers, app marketplaces, and customer-selected integrations are outside Repost’s control. Customer use of third-party services is governed by the third party’s terms and policies.
Beta, preview, alpha, experimental, or early-access features may be incomplete, unstable, unsupported, changed, rate-limited, or discontinued at any time. They are provided as-is and as-available, are excluded from service-level commitments, warranties, service credits, and indemnities to the maximum extent permitted by law, and should not be used for production or high-risk workloads unless you accept those limitations.
Disclaimers
For Business Customers, Repost is provided on an as-is and as-available basis to the maximum extent permitted by law. Repost does not guarantee uninterrupted operation, error-free delivery, or compatibility with every source or destination.
Repost does not guarantee that webhook delivery, replay, search, storage, export, third-party integrations, or external networks will meet every customer requirement. Customer is responsible for maintaining independent backups, downstream processing, monitoring, and recovery plans appropriate for its risk profile.
These disclaimers do not limit mandatory consumer rights, fraud claims, death or personal injury caused by negligence, or other liabilities that cannot legally be limited.
Limitation of liability
For Business Customers, Repost’s general aggregate liability is limited to the greater of fees paid by the customer in the 12 months before the event giving rise to liability or EUR 100, or the equivalent amount in the applicable billing currency.
For Business Customers, Repost’s aggregate liability for claims arising from unauthorized access to Customer Content caused by Repost’s breach of its confidentiality, security, or Data Processing Agreement obligations is limited to the greater of two times the fees paid by the customer in the 12 months before the event giving rise to liability or EUR 1,000, or the equivalent amount in the applicable billing currency. This higher cap does not apply to beta or free services unless mandatory law requires otherwise.
The general cap and security cap do not cap customer payment obligations, Repost’s right to seek injunctive relief, or customer indemnity obligations for misuse, unlawful content, intellectual-property infringement, confidentiality breaches, credential compromise caused by customer systems, or Acceptable Use Policy violations.
Repost is not liable to Business Customers for indirect, consequential, lost-profit, lost-revenue, business-interruption, loss-of-goodwill, loss-of-data, replacement-service, or punitive damages, except where such exclusion is not permitted by law.
Nothing limits liability for death or personal injury caused by negligence, fraud, gross negligence, willful misconduct, or non-waivable statutory rights.
Indemnity
Business Customers will defend and indemnify Repost against claims, losses, damages, penalties, fines, costs, and expenses arising from Customer Content, customer destinations, customer systems, unlawful use, high-risk use, Acceptable Use Policy breaches, confidentiality breaches, credential compromise caused by customer systems, or violation of third-party rights. This indemnity does not apply to Consumers where prohibited by law.
Repost will give prompt notice of an indemnified claim, allow the indemnifying customer to control the defense where legally and practically appropriate, and reasonably cooperate at the customer’s expense. The customer may not settle a claim in a way that admits fault by Repost, imposes obligations on Repost, or fails to provide a full release without Repost’s prior written approval.
If a paid Service becomes, or in Repost’s reasonable opinion is likely to become, subject to a third-party intellectual-property infringement claim, Repost may procure the right to continue providing it, modify it, replace it with substantially similar functionality, or terminate the affected paid Service and refund unused prepaid fees for the terminated period. Repost has no obligation for claims arising from Customer Content, customer systems, third-party services, combinations not supplied by Repost, free services, beta services, or use outside this Agreement.
Export controls and sanctions
You must comply with applicable export-control, sanctions, anti-corruption, and trade-compliance laws. You must not use Repost if you are located in, organized under the laws of, ordinarily resident in, or acting on behalf of a person or entity subject to sanctions or trade restrictions that prohibit the transaction. You must not use Repost to export, re-export, transfer, or make available technology or data in violation of applicable law.
Governing law and courts
These Terms are governed by Bulgarian law. Business disputes are subject to the competent Bulgarian courts. Consumers keep any mandatory protections and jurisdiction rights provided by the law of their country of residence.
Miscellaneous
The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, employment, fiduciary, franchise, or exclusive relationship.
Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including internet failures, cloud-provider failures, labor disputes, natural disasters, war, terrorism, civil unrest, government action, power failures, denial-of-service attacks, or other force-majeure events.
You may not assign or transfer this Agreement without Repost’s prior written consent, except to a successor in connection with a merger, acquisition, corporate reorganization, or sale of substantially all assets if the successor is not a competitor of Repost and agrees to be bound by this Agreement. Repost may assign this Agreement to an affiliate or successor.
If any provision is unenforceable, the remaining provisions remain effective and the provision will be modified to the minimum extent necessary to make it enforceable. Failure to enforce a provision is not a waiver. Except where expressly stated, there are no third-party beneficiaries. This Agreement is the entire agreement for the Service and supersedes prior or contemporaneous understandings about the Service.
The English version controls to the maximum extent permitted by law. Translations, if provided, are for convenience unless mandatory law requires otherwise.
Changes
Material changes to these Terms require reasonable notice. Where a material change affects accepted contractual terms, Repost must obtain re-acceptance before or at the time the change takes effect.